Privacy Policy
Updated:
Your privacy is important to us. At Actionable, we are committed to protect your personal data, ensure transparency about its processing, and comply with applicable regulations.
The purpose of this Privacy Policy (the “Policy”) is to explain to you how we collect, use and share your personal data when you visit our website (https://actionable.live/ hereinafter “Site”) and use our platform accessible from the Site (https://dashboard.actionable.live hereinafter “Platform”) and the rights you have in this regard.
When this Policy mentions “we”, “us” or “our”, it refers to Actionable, a simplified joint-stock company with its registered office at 4 rue Piroux in Nancy (54000), registered in the Nancy Trade Register under number 985 066 760, which determines why and how your personal data is processed.
We process your personal data in accordance with applicable regulations, in particular Regulation (EU) 2016/679 (General Data Protection Regulation known as “GDPR”) and the amended Data Protection Act No. 78-17.
Personal Data We Collect and Process
We collect information about you, as mentioned below, directly from you, or indirectly through (i) your device used, (ii) your use of the Site and the Platform, (iii) the form on our Site and/or (iv) from third parties regarding prospects.
The types of information we collect and process may include, depending on the data subjects:
| Who is concerned | Personal data collected |
|---|---|
| Site Visitors | Data related to your terminal and your connection, in particular: IP address, browser type, information about the terminal used, duration and number of connections to the pages of the Site. When you fill in our contact form: Identification data and contact details, i.e. your surname, first name, telephone number and email. |
| Prospects | Identification data and professional contact details, i.e. your surname, first name, position, employer, telephone number and email. |
| Users of the Platform | Data related to your terminal and your connection, in particular: IP address, browser type, information about the terminal used, date and time of connection to the pages of the Platform. Identification data to the Platform, i.e., your surname, first name, email, username, authorizations. Data filled in in free fields (form, chat, etc.). |
The collection of data is limited to the information necessary for the fulfilment of the purposes described below.
Purposes of Processing and Legal Basis
We process your personal data for the purposes and on the grounds described below:
| Role of Actionable | Who is concerned | Purposes of the processing | Legal bases |
|---|---|---|---|
| Actionable acts as a data controller | Site Visitors | Site Access and Security Management; Tracking Site usage to improve user experience; Support | Legitimate interest |
| Prospects | B2B sales prospecting | Legitimate interest | |
| All users | Protecting our information systems; Prepare or implement any corporate reorganization, including in the form of a sale, merger or acquisition, sale or transfer of business or assets | Legitimate interest | |
| All users | To meet our legal and regulatory obligations | Legal obligation | |
| Actionable acts as a processor | Users of the Platform | User profile creation and access management; Monitoring the use of the Platform and improving services; Assistance | Legitimate interest |
We will endeavour to keep the personal data in our possession up to date. However, you are obliged to inform us promptly of any changes to your personal data.
Communications to Third Parties
In order to achieve the purposes described above, we may be required to communicate your personal data, in accordance with data protection regulations, to the following recipients:
- Our authorized internal services.
- Our business partners and service providers: We may engage or engage other companies to perform certain functions on our behalf. They are subject to contractual and legal obligations in order to preserve your privacy and the confidentiality of your data.
Finally, in order to comply with legal and regulatory obligations, we may also share this personal data with public organisations, judicial or administrative authorities and supervisory bodies.
Data Retention Period
Your personal data is kept for the time necessary to achieve the purposes for which it was collected.
To determine the appropriate retention period for your personal data, we consider the amount, nature and sensitivity of the personal data, the risk arising from the unauthorised use or disclosure of the personal data, the purposes for which we process your personal data as well as our legal obligations. Beyond this, your personal data will be deleted or archived in accordance with legal and regulatory requirements.
Technical and Organizational Security Measures
We implement appropriate technical and organisational security measures to ensure a level of security appropriate to the risks posed by the processing carried out and the nature of the personal data to be protected.
Access to personal data is permitted only to authorized employees, for the purpose of performing their professional duties, subject to an obligation of confidentiality. Regular awareness-raising sessions are organised to strengthen the data protection culture among our employees.
In addition, we make sure to choose subcontractors, when they are likely to have knowledge of your data, in consideration of the information they provide and guarantee in terms of personal data protection. Their obligations in terms of security and confidentiality are contractually regulated.
Cookies
When you browse the Site and the Platform, cookies and other trackers may be placed on or read from your device. Those strictly necessary for the operation and security of our services are exempt from the requirement for consent; the others (audience measurement not exempt, personalisation, advertising) are only placed with your prior consent.
A list of these trackers and their descriptions is provided in our cookie management module. You may, at any time and via this module — accessible via the ‘cookies’ button on the Site — accept or refuse trackers on a purpose-by-purpose basis, and then amend or withdraw your consent.
Data Location
The recipients of your data are located within the European Union.
Your Rights
You have the following rights:
- Right of access: You can request access to the personal data we hold about you and certain information about how it is processed.
- Right to rectification: You can request to rectify any inaccurate or incomplete data concerning you.
- Right to restriction of processing: Under certain circumstances, you can request to freeze the use of your data.
- Right to object: You can object to any processing based on our legitimate interest.
- Right to erasure: In certain circumstances, you can request the deletion of your personal data.
- Right to portability: In certain circumstances, you can request that we provide you with your personal data, in a commonly used and readable format. If technically feasible, you can also request that we disclose your data to another controller.
- Right to make instructions regarding the retention, erasure and disclosure of your personal data after your death.
You can exercise these rights by contacting:
- dpo@actionable.live
- By post (we recommend sending it by registered mail to ensure better follow-up): Actionable, 4 rue Piroux in Nancy 54000, France
When you contact us to exercise your rights, we may ask you to identify yourself by any means in order to ensure your identity.
You also have the option of filing a complaint regarding the processing of your personal data with the competent data protection authority: the Commission nationale de l’informatique et des libertés (CNIL).
Changes to the Policy
This Policy may be amended from time to time to reflect changes in our practices or regulatory requirements. You will be notified of any material changes by a new posting of this Policy on our Site, or by any other appropriate means.