The Al decision engine for enterprise customer data

Understand why your KPIs move. Predict each customer's next behaviour. Act before it's too late.

Book a demo

Contact US

The Al decision engine for enterprise customer data

Understand why your KPIs move. Predict each customer's next behaviour. Act before it's too late.

Book a demo

Contact US

Turn your data into decisions

AI doesn’t need more data. It needs meaning and context to predict — and drive better decisions.

Give meaning to your data with

Give meaning to your data with

Accuracy

+0%

Accuracy

+0%

Accuracy

+0+

Accuracy

+0%

Daily Customers predicted

+0m

Daily Customers predicted

+0m

Our Clients Customers base

+0m

Daily Customers predicted

+0m

Transaction analysed

+0Billion

Transaction analysed

+0Billion

Our clients transactions

+0M€

Transaction analysed

+0B

Every day, our clients stop guessing and start knowing.

Every day, our clients improve the daily experience of millions of customers. From national banks to global retailer.

How does it work?

Insights. A quantum leap in customer knowledge

Uncover the drivers that actually move your KPIs — Identify the behaviours that precede churn, complaints or repurchase, with precise thresholds.

How does it work?

Prediction

Anticipate every customer's behaviour in real time — Score 100% of your base and activate the right customers before they leave. 80% precision. 90% coverage.

From understanding to action, on a single platform

Operational Excellence "Catch the inflection point"

Real-time signals. Before the KPI moves. Surface the leading indicators hidden in your operational data. Actionable detects the exact moment a driver shifts — and flags it before it ripples into churn or complaints.

CRM Activation "Activate on experience, beyond demographics or frequency"

Stop segmenting on who your customers are. Start activating on what they just lived. From call center prioritization to personalized gestures and in-store clienteling — every action triggered by the actual experience driving their next decision.

Strategic Decisions "Causal answers. Full base. Revenue Impact"

Not gut feel. Not survey averages. Pricing arbitrage. Product roadmap. Resource allocation. The exact levers moving your KPIs — ranked by customers impacted and revenue at stake. Every decision directly linked to its business impact.

Intelligence

Your data lives in 10 systems. Your AI should too. Tabular data — transactions, logs, CRM records — has always been the blind spot of LLM. Actionable Intelligence is built to read it natively, holistically across all your customer data sources. No silos. No hallucination. One analyst with full business context, available 24/7.

Contactez-nous

How does it work?

Insights. A quantum leap in customer knowledge

Uncover the drivers that actually move your KPIs — Identify the behaviours that precede churn, complaints or repurchase, with precise thresholds.

How does it work?

Prediction

Anticipate every customer's behaviour in real time — Score 100% of your base and activate the right customers before they leave. 80% precision. 90% coverage.

From understanding to action, on a single platform

Real-time signals. Before the KPI moves. Surface the leading indicators hidden in your operational data. Actionable detects the exact moment a driver shifts — and flags it before it ripples into churn or complaints.

Operational Excellence "Catch the inflection point"

Stop segmenting on who your customers are. Start activating on what they just lived. From call center prioritization to personalized gestures and in-store clienteling — every action triggered by the actual experience driving their next decision.

CRM Activation "Activate on experience, beyond demographics or frequency"

Not gut feel. Not survey averages. Pricing arbitrage. Product roadmap. Resource allocation. The exact levers moving your KPIs — ranked by customers impacted and revenue at stake. Every decision directly linked to its business impact.

Strategic Decisions "Causal answers. Full base. Revenue Impact"

Your data lives in 10 systems. Your AI should too. Tabular data — transactions, logs, CRM records — has always been the blind spot of LLM. Actionable Intelligence is built to read it natively, holistically across all your customer data sources. No silos. No hallucination. One analyst with full business context, available 24/7.

Intelligence

Case studies

From customer silence to predictive action. Discover how leading retailers, insurers and transport players use Actionable to turn customer data into measurable business impact.

View more

17 nov. 2025

•

Transport

[Success Story] Ouigo x Actionable: From Customer Silence to Predictive Action

View more

17 nov. 2025

•

Transport

[Success Story] Ouigo x Actionable: From Customer Silence to Predictive Action

View more

1 juil. 2025

•

Insurance

Audiens & Actionable – Success Story

View more

1 juil. 2025

•

Insurance

Audiens & Actionable – Success Story

View more

6 janv. 2026

•

Retail

From NPS to Predictive CRM: Carrefour Drive’s AI Revolution

View more

6 janv. 2026

•

Retail

From NPS to Predictive CRM: Carrefour Drive’s AI Revolution

Insights.

Uncover the drivers that actually move your KPIs — Identify the behaviours that precede churn, complaints or repurchase, with precise thresholds.

Prediction

Anticipate every customer's behaviour in real time — Score 100% of your base and activate the right customers before they leave. 80% precision. 90% coverage.

From understanding to action, on a single platform

Real-time signals. Before the KPI moves. Surface the leading indicators hidden in your operational data. Actionable detects the exact moment a driver shifts — and flags it before it ripples into churn or complaints.

Operational Excellence "Catch the inflection point"

Stop segmenting on who your customers are. Start activating on what they just lived. From call center prioritization to personalized gestures and in-store clienteling — every action triggered by the actual experience driving their next decision.

CRM Activation "Activate on experience, beyond demographics or frequency"

Not gut feel. Not survey averages. Pricing arbitrage. Product roadmap. Resource allocation. The exact levers moving your KPIs — ranked by customers impacted and revenue at stake. Every decision directly linked to its business impact.

Strategic Decisions "Causal answers. Full base. Revenue Impact"

Your data lives in 10 systems. Your AI should too. Tabular data — transactions, logs, CRM records — has always been the blind spot of LLM. Actionable Intelligence is built to read it natively, holistically across all your customer data sources. No silos. No hallucination. One analyst with full business context, available 24/7.

Intelligence

Case studies

From customer silence to predictive action. Discover how leading retailers, insurers and transport players use Actionable to turn customer data into measurable business impact.

Read more

17 nov. 2025

•

Transport

[Success Story] Ouigo x Actionable: From Customer Silence to Predictive Action

Read more

1 juil. 202

•

Insurance

Audiens & Actionable – Success Story

Read more

6 janv. 2026

•

Retail

From NPS to Predictive CRM: Carrefour Drive’s AI Revolution

Every day, our clients stop guessing and start knowing.

Every day, our clients improve the daily experience of millions of customers. From national banks to global retailer.

AI-powered customer satisfaction

sales@actionable.live

Paris, France

@ 2025 Actionable SAS. All rights reserved.

Cookie policy

Privacy policy

Mentions légales

Actionable is an AI-based analytics platform, not a customer service provider, market research firm, or customer relationship management system. The services provided by Actionable are intended exclusively for professional use and do not include direct customer engagement, satisfaction guarantee programs, or customer relationship management.

Access to the Actionable platform is subject to our Terms of Use and Privacy Policy. Data entered into the platform is processed in accordance with applicable data protection laws and stored according to enterprise-grade security protocols. Actionable makes no warranties regarding outcomes related to customer retention, financial performance, or legal guarantees resulting from use of the platform.

All third-party integrations and APIs are provided "as is" and Actionable assumes no responsibility for the accuracy, availability, or ongoing support of connected services. Actionable does not provide customer service training, satisfaction survey design, or customer relationship consulting services, except as explicitly agreed through a signed service contract. Use of Actionable may involve the transmission of customer data via secure APIs or manually imported files. Customers are responsible for ensuring the accuracy of their customer data and maintaining compliance with applicable local, national, or international data protection regulations. Actionable is not liable for losses incurred due to data inaccuracies, misinterpretations of predictions, or business decisions made based on satisfaction forecasts presented by the software.

The Actionable platform is not intended for personal use or individual consumer satisfaction tracking. Access to features such as AI-driven satisfaction predictions, customer base analysis, and predictive insights may vary depending on subscription level and geographic availability. All forward-looking predictions, analyses, or satisfaction forecasts are provided for informational purposes only and should not be used as the sole basis for making strategic business decisions.

Actionable is a private company. For any questions regarding platform use, licensing, or data security, please contact us at support@actionable.live


AI-powered customer satisfaction

sales@actionable.live

Paris, France

@ 2025 Actionable SAS. All rights reserved.

Cookie policy

Privacy policy

Mentions légales

Actionable is an AI-based analytics platform, not a customer service provider, market research firm, or customer relationship management system. The services provided by Actionable are intended exclusively for professional use and do not include direct customer engagement, satisfaction guarantee programs, or customer relationship management.

Access to the Actionable platform is subject to our Terms of Use and Privacy Policy. Data entered into the platform is processed in accordance with applicable data protection laws and stored according to enterprise-grade security protocols. Actionable makes no warranties regarding outcomes related to customer retention, financial performance, or legal guarantees resulting from use of the platform.

All third-party integrations and APIs are provided "as is" and Actionable assumes no responsibility for the accuracy, availability, or ongoing support of connected services. Actionable does not provide customer service training, satisfaction survey design, or customer relationship consulting services, except as explicitly agreed through a signed service contract. Use of Actionable may involve the transmission of customer data via secure APIs or manually imported files. Customers are responsible for ensuring the accuracy of their customer data and maintaining compliance with applicable local, national, or international data protection regulations. Actionable is not liable for losses incurred due to data inaccuracies, misinterpretations of predictions, or business decisions made based on satisfaction forecasts presented by the software.

The Actionable platform is not intended for personal use or individual consumer satisfaction tracking. Access to features such as AI-driven satisfaction predictions, customer base analysis, and predictive insights may vary depending on subscription level and geographic availability. All forward-looking predictions, analyses, or satisfaction forecasts are provided for informational purposes only and should not be used as the sole basis for making strategic business decisions.

Actionable is a private company. For any questions regarding platform use, licensing, or data security, please contact us at support@actionable.live


AI-powered customer satisfaction

sales@actionable.live

Paris, France

@ 2025 Actionable SAS. All rights reserved.

Cookie policy

Privacy policy

Mentions légales

Actionable is an AI-based analytics platform, not a customer service provider, market research firm, or customer relationship management system. The services provided by Actionable are intended exclusively for professional use and do not include direct customer engagement, satisfaction guarantee programs, or customer relationship management.

Access to the Actionable platform is subject to our Terms of Use and Privacy Policy. Data entered into the platform is processed in accordance with applicable data protection laws and stored according to enterprise-grade security protocols. Actionable makes no warranties regarding outcomes related to customer retention, financial performance, or legal guarantees resulting from use of the platform.

All third-party integrations and APIs are provided "as is" and Actionable assumes no responsibility for the accuracy, availability, or ongoing support of connected services. Actionable does not provide customer service training, satisfaction survey design, or customer relationship consulting services, except as explicitly agreed through a signed service contract. Use of Actionable may involve the transmission of customer data via secure APIs or manually imported files. Customers are responsible for ensuring the accuracy of their customer data and maintaining compliance with applicable local, national, or international data protection regulations. Actionable is not liable for losses incurred due to data inaccuracies, misinterpretations of predictions, or business decisions made based on satisfaction forecasts presented by the software.

The Actionable platform is not intended for personal use or individual consumer satisfaction tracking. Access to features such as AI-driven satisfaction predictions, customer base analysis, and predictive insights may vary depending on subscription level and geographic availability. All forward-looking predictions, analyses, or satisfaction forecasts are provided for informational purposes only and should not be used as the sole basis for making strategic business decisions.

Actionable is a private company. For any questions regarding platform use, licensing, or data security, please contact us at support@actionable.live