// AI Prediction Platform
The AI decision engine your data has been waiting for.
Understand why your KPIs move. Predict each customer's next behaviour. Act before it's too late.
// Trusted by industry leaders
Every day, our clients stop guessing and start knowing.
From national banks to global retailers, our clients improve the daily experience of millions of customers.
// Turn your data into decisions
AI doesn't need more data. It needs meaning and context to predict, and drive better decisions.
Give meaning to your data with
+80%
Prediction accuracy
+25M
Daily Custom. predicted
+15B
Transactions analysed
// Features
One platform. From raw customer data to precision decisions.
Four integrated modules that connect every data source, identify the exact drivers behind each KPI, score 100% of your customer base in real time, and surface the right decisions, before it's too late.
All your customer data. One model. Minutes, not months.
Your data lives in 10 systems: POS, CRM, surveys, web, app, logs. Our Common Model ingests and unifies everything into a single, industry-specific structure. No data engineering required. Plug in, and let 282+ pre-built drivers do the work.
Native connectors to any enterprise data source · Verticalized data model: Retail, Banking, Insurance, Travel · Automated driver generation from raw fields
Understand why your KPIs move. Act before they break.
Uncover the exact drivers behind churn, satisfaction, or repurchase, with precise inflection points. Detect the moment an operational signal shifts and flag it before it ripples into complaints. From root cause to real-time alert, on a single platform.
Causal root cause analysis on every KPI · Inflection point detection: the exact threshold where behaviour flips · Real-time operational signals before impact
Predict every customer's next move. Activate the right ones.
Score 100% of your customer base, not a 5% survey sample. Identify who will churn, who will buy, who needs attention. Then activate directly: experience-driven segments pushed to your CRM, call center, and in-store teams.
80%+ accuracy, 90% coverage on the full base · Primary cause per prediction: not just a score, but why · Direct CRM activation on experience, not demographics
Ask anything. Get auditable, deterministic answers.
An AI analyst that reads your tabular data natively (transactions, logs, CRM records) across every source. No hallucination. No black box. Every answer linked to its data, every decision linked to its revenue impact.
Natural language queries on structured enterprise data · Cross-source analysis: no silos, no approximation · Every answer auditable, every lever ranked by business impact
// Case Studies
How industry leaders predict customer behaviour.
Carrefour
Understand why NPS and Repurchase varies across 5,000+ stores and predict customer behaviour at scale. From Drive to Home delivery, 282 drivers identified automatically, delivering a x7 return on investment.
Cas d'Or, Customer Satisfaction Prediction
Cas d'Or, Innovation Award, Customer Experience
OUIGO (SNCF)
Predict passenger satisfaction on 100% of Ouigo journeys, with the root cause behind every detractor signal. The impact landed fast: +€390k incremental revenue from targeted CRM campaigns in 6 months, a +53pt NPS lift on detractors (-5 to +48), and 150h of manual analysis saved in the first quarter.
Transport Ticketing Award, Transport Ticketing Global (London)
Grand Prix Marketing Data, Cas d'Or
Silver Award, AI Awards 2025, Predictive AI Strategy
Audiens
Predict satisfaction for 86% of clients with 81% accuracy, across nearly 1M policyholders and 45,000 companies. Critical thresholds quantified (past 11 days of processing: -27pts satisfaction, +8pts churn risk), and management reports cut from 1 day to a few minutes.
Gold Award, AI for CX, CX Awards 2025
When Actionable presented their solution to me, I said yes immediately. It's an idea I had a few years ago to cross reference satisfaction, repeat purchases, and the entire customer journey. Honestly, it's a huge leap. Very quickly, we learned some very concrete things.
Enterprise-grade security. By design.
Each client environment is fully isolated. Your data is processed in a dedicated, siloed infrastructure. Never shared, pooled, or accessible to any other tenant. Isolation by architecture, not by policy.
Complete Transparency
Full audit trail of all recommendations.
Data Privacy First
Your data never trains our models.
Human Oversight
You maintain full control of every decision.
// Get started
Ready to make your customer data actionable?
Join Carrefour, SNCF, Sephora and leading enterprises who turned fragmented customer data into precision decisions. No data engineering. No months of setup. Actionable in weeks.
Request a demo