The Al decision engine for enterprise customer data

Actionable explains why your customers behave the way they do - and predicts what they'll do next. With >80% accuracy. On 100% of your customer base.

Book a demo

Contact US

The Al decision engine for enterprise customer data

Actionable explains why your customers behave the way they do - and predicts what they'll do next. With >80% accuracy. On 100% of your customer base.

Book a demo

Contact US

Turn your data into decisions

AI doesn’t need more data. It needs meaning and context to predict — and drive better decisions.

Give meaning to your data with

Give meaning to your data with

Accuracy

+0%

Accuracy

+0%

Accuracy

+0+

Accuracy

+0%

Daily Customers predicted

+0m

Daily Customers predicted

+0m

Our Clients Customers base

+0m

Daily Customers predicted

+0m

Transaction analysed

+0Billion

Transaction analysed

+0Billion

Our clients transactions

+0M€

Transaction analysed

+0B

We improve the experience of millions of customers

Every day, our clients improve the daily experience of millions of customers. From national banks to global retailer.

How does it work?

Insights. A quantum leap in customer knowledge

Actionable identifies the causal drivers that genuinely degrade or improve the experience (delays, incidents, journeys, pricing). These insights inform your strategic decisions and guide operational excellence on a daily basis.

How does it work?

Prediction

Prediction. Anticipate churn and the future behaviors of your customers.

From understanding to action, on a single platform

Operational Excellence

Rather than setting your teams' objectives around NPS, Actionable identifies the operational KPIs that truly influence satisfaction, with action thresholds and expected impact. These priorities are pushed directly into your BI tools, without changing your existing management processes.

CRM Activation

Satisfaction, churn and repurchase predictions are injected into your CRM to act at the right moment: prioritize a customer in a queue, adapt the agent's pitch, exclude a detractor from a campaign, create targeted re-engagement journeys.

Strategic Decision-Making

Pricing arbitrage, product roadmap, resource allocation: Actionable gives you the causal levers to prioritize based on real data, not surveys. Every decision is directly linked to its business impact.

Actionable intelligence

Actionable Intelligence. Your AI analyst available 24/7, across all your customer data.

Contactez-nous

How does it work?

Insights. A quantum leap in customer knowledge

Actionable identifies the causal drivers that genuinely degrade or improve the experience (delays, incidents, journeys, pricing). These insights inform your strategic decisions and guide operational excellence on a daily basis.

How does it work?

Prediction

Prediction. Anticipate churn and the future behaviors of your customers.

From understanding to action, on a single platform

Rather than setting your teams' objectives around NPS, Actionable identifies the operational KPIs that truly influence satisfaction, with action thresholds and expected impact. These priorities are pushed directly into your BI tools, without changing your existing management processes.

Operational Excellence

Satisfaction, churn and repurchase predictions are injected into your CRM to act at the right moment: prioritize a customer in a queue, adapt the agent's pitch, exclude a detractor from a campaign, create targeted re-engagement journeys.

CRM Activation

Pricing arbitrage, product roadmap, resource allocation: Actionable gives you the causal levers to prioritize based on real data, not surveys. Every decision is directly linked to its business impact.

Strategic Decision-Making

Actionable Intelligence. Your AI analyst available 24/7, across all your customer data.

Actionable intelligence

Case studies

From customer silence to predictive action. Discover how leading retailers, insurers and transport players use Actionable to turn customer data into measurable business impact.

View more

17 nov. 2025

•

Transport

[Success Story] Ouigo x Actionable: From Customer Silence to Predictive Action

View more

17 nov. 2025

•

Transport

[Success Story] Ouigo x Actionable: From Customer Silence to Predictive Action

View more

1 juil. 2025

•

Insurance

Audiens & Actionable – Success Story

View more

1 juil. 2025

•

Insurance

Audiens & Actionable – Success Story

View more

6 janv. 2026

•

Retail

From NPS to Predictive CRM: Carrefour Drive’s AI Revolution

View more

6 janv. 2026

•

Retail

From NPS to Predictive CRM: Carrefour Drive’s AI Revolution

Insights.

Actionable identifies what impacts your experience and turns it into actionable decisions.

Prediction

Prediction. Anticipate churn and the future behaviors of your customers.

From understanding to action, on a single platform

Rather than focusing on NPS, Actionable identifies the operational KPIs that truly influence satisfaction and pushes them directly into your BI tools, without changing your existing processes.

Operational Excellence

Satisfaction, churn and repurchase predictions are injected into your CRM to act at the right moment: prioritize customers, adapt agent pitches and create targeted re-engagement journeys.

CRM Activation

Actionable gives you the causal levers to prioritize pricing, roadmap and resources based on real data, not surveys. Every decision is linked to its business impact.

Strategic Decision-Making

Actionable Intelligence. Your AI analyst available 24/7, across all your customer data.

Actionable intelligence

Case studies

From customer silence to predictive action. Discover how leading retailers, insurers and transport players use Actionable to turn customer data into measurable business impact.

Read more

17 nov. 2025

•

Transport

[Success Story] Ouigo x Actionable: From Customer Silence to Predictive Action

Read more

1 juil. 202

•

Insurance

Audiens & Actionable – Success Story

Read more

6 janv. 2026

•

Retail

From NPS to Predictive CRM: Carrefour Drive’s AI Revolution

We improve the expérience of millions of customers

Every day, our clients improve the daily lives of millions of customers. From national retail brands to global banks, Actionable is with you every step of the way.

AI-powered customer satisfaction

pab@actionable.live

Paris, France

@ 2025 Actionable SAS. All rights reserved.

Cookie policy

Privacy policy

Mentions légales

Actionable is an AI-based analytics platform, not a customer service provider, market research firm, or customer relationship management system. The services provided by Actionable are intended exclusively for professional use and do not include direct customer engagement, satisfaction guarantee programs, or customer relationship management.

Access to the Actionable platform is subject to our Terms of Use and Privacy Policy. Data entered into the platform is processed in accordance with applicable data protection laws and stored according to enterprise-grade security protocols. Actionable makes no warranties regarding outcomes related to customer retention, financial performance, or legal guarantees resulting from use of the platform.

All third-party integrations and APIs are provided "as is" and Actionable assumes no responsibility for the accuracy, availability, or ongoing support of connected services. Actionable does not provide customer service training, satisfaction survey design, or customer relationship consulting services, except as explicitly agreed through a signed service contract. Use of Actionable may involve the transmission of customer data via secure APIs or manually imported files. Customers are responsible for ensuring the accuracy of their customer data and maintaining compliance with applicable local, national, or international data protection regulations. Actionable is not liable for losses incurred due to data inaccuracies, misinterpretations of predictions, or business decisions made based on satisfaction forecasts presented by the software.

The Actionable platform is not intended for personal use or individual consumer satisfaction tracking. Access to features such as AI-driven satisfaction predictions, customer base analysis, and predictive insights may vary depending on subscription level and geographic availability. All forward-looking predictions, analyses, or satisfaction forecasts are provided for informational purposes only and should not be used as the sole basis for making strategic business decisions.

Actionable is a private company. For any questions regarding platform use, licensing, or data security, please contact us at support@actionable.live












AI-powered customer satisfaction

pab@actionable.live

Paris, France

@ 2025 Actionable SAS. All rights reserved.

Cookie policy

Privacy policy

Mentions légales

Actionable is an AI-based analytics platform, not a customer service provider, market research firm, or customer relationship management system. The services provided by Actionable are intended exclusively for professional use and do not include direct customer engagement, satisfaction guarantee programs, or customer relationship management.

Access to the Actionable platform is subject to our Terms of Use and Privacy Policy. Data entered into the platform is processed in accordance with applicable data protection laws and stored according to enterprise-grade security protocols. Actionable makes no warranties regarding outcomes related to customer retention, financial performance, or legal guarantees resulting from use of the platform.

All third-party integrations and APIs are provided "as is" and Actionable assumes no responsibility for the accuracy, availability, or ongoing support of connected services. Actionable does not provide customer service training, satisfaction survey design, or customer relationship consulting services, except as explicitly agreed through a signed service contract. Use of Actionable may involve the transmission of customer data via secure APIs or manually imported files. Customers are responsible for ensuring the accuracy of their customer data and maintaining compliance with applicable local, national, or international data protection regulations. Actionable is not liable for losses incurred due to data inaccuracies, misinterpretations of predictions, or business decisions made based on satisfaction forecasts presented by the software.

The Actionable platform is not intended for personal use or individual consumer satisfaction tracking. Access to features such as AI-driven satisfaction predictions, customer base analysis, and predictive insights may vary depending on subscription level and geographic availability. All forward-looking predictions, analyses, or satisfaction forecasts are provided for informational purposes only and should not be used as the sole basis for making strategic business decisions.

Actionable is a private company. For any questions regarding platform use, licensing, or data security, please contact us at support@actionable.live












AI-powered customer satisfaction

pab@actionable.live

Paris, France

@ 2025 Actionable SAS. All rights reserved.

Cookie policy

Privacy policy

Mentions légales

Actionable is an AI-based analytics platform, not a customer service provider, market research firm, or customer relationship management system. The services provided by Actionable are intended exclusively for professional use and do not include direct customer engagement, satisfaction guarantee programs, or customer relationship management.

Access to the Actionable platform is subject to our Terms of Use and Privacy Policy. Data entered into the platform is processed in accordance with applicable data protection laws and stored according to enterprise-grade security protocols. Actionable makes no warranties regarding outcomes related to customer retention, financial performance, or legal guarantees resulting from use of the platform.

All third-party integrations and APIs are provided "as is" and Actionable assumes no responsibility for the accuracy, availability, or ongoing support of connected services. Actionable does not provide customer service training, satisfaction survey design, or customer relationship consulting services, except as explicitly agreed through a signed service contract. Use of Actionable may involve the transmission of customer data via secure APIs or manually imported files. Customers are responsible for ensuring the accuracy of their customer data and maintaining compliance with applicable local, national, or international data protection regulations. Actionable is not liable for losses incurred due to data inaccuracies, misinterpretations of predictions, or business decisions made based on satisfaction forecasts presented by the software.

The Actionable platform is not intended for personal use or individual consumer satisfaction tracking. Access to features such as AI-driven satisfaction predictions, customer base analysis, and predictive insights may vary depending on subscription level and geographic availability. All forward-looking predictions, analyses, or satisfaction forecasts are provided for informational purposes only and should not be used as the sole basis for making strategic business decisions.

Actionable is a private company. For any questions regarding platform use, licensing, or data security, please contact us at support@actionable.live