81.8

+2.14%

vs last 7 days

Tesla France

Latest NPS :

9

+4

Last Physical Meeting

21%

App Usage

47%

Push Notification

64%

See full report

81.8

+2.14%

vs last 7 days

Tesla France

Latest NPS :

9

+4

Last Physical Meeting

21%

App Usage

47%

Push Notification

64%

See full report

81.8

+2.14%

vs last 7 days

Tesla France

Latest NPS :

9

+4

Last Physical Meeting

21%

App Usage

47%

Push Notification

64%

See full report

81.8

+2.14%

vs last 7 days

Tesla France

Latest NPS :

9

+4

Last Physical Meeting

21%

App Usage

47%

Push Notification

64%

See full report

72.4

+9.23%

vs last 7 days

Olivia Jones

Latest NPS : -

Last Physical Meeting

Off Track

App Usage

At Risk

Push Notification

At Risk

See full report

72.4

+9.23%

vs last 7 days

Olivia Jones

Latest NPS : -

Last Physical Meeting

Off Track

App Usage

At Risk

Push Notification

At Risk

See full report

72.4

+9.23%

vs last 7 days

Olivia Jones

Latest NPS : -

Last Physical Meeting

Off Track

App Usage

At Risk

Push Notification

At Risk

See full report

72.4

+9.23%

vs last 7 days

Olivia Jones

Latest NPS : -

Last Physical Meeting

Off Track

App Usage

At Risk

Push Notification

At Risk

See full report

Menu

Overview

Drivers

Segments

Insights

Reports

Customers

Setup

Logs

Historical Sync

Integrations

Settings

Customers

Search customers

Show inactive customers

Sort

Filter

Name

Latest NPS

AX-Score

Segment

Last Order

Last App Usage

Jane Smith

6

+2

3 months ago

54.7

+5.75%

vs last 7 days

New Customer

1 week ago

Yesterday

Robert Johnson

8

+1

4 months ago

87.2

+2.25%

vs last 7 days

Loyal Customer

2 months ago

3 weeks ago

Emily Davis

-

25.3

-8.41%

vs last 7 days

Enterprise Customer

12 months ago

3 months ago

Michael Wilson

7

-1

5 months ago

52.6

+5.11%

vs last 7 days

Loyal Customer

4 weeks ago

2 months ago

Sarah Martinez

-

77.9

+3.03%

vs last 7 days

Enterprise Customer

7 months ago

1 month ago

William Brown

-

80.8

-2.91%

vs last 7 days

Enterprise Customer

Yesterday

Yesterday

Olivia Jones

-

72.4

+9.23%

vs last 7 days

New Customer

2 weeks ago

4 days ago

James Lee

9

+4

3 weeks ago

93.8

+21.05%

vs last 7 days

Gold Member

1 month ago

2 days ago

Ava Taylor

5

-3

6 months ago

40.6

-12.91%

vs last 7 days

Enterprise Customer

4 months ago

4 months ago

Ethan Anderson

-

27.2

+2.15%

vs last 7 days

Platinium Member

3 weeks ago

2 weeks ago

Benjamin Garcia

-

19.6

-8.03%

vs last 7 days

New Customer

1 month ago

3 days ago

Sophia Rodriguez

-

53.0

-2.29%

vs last 7 days

New Customer

1 month ago

3 days ago

Liam Hernandez

4

-2

12 months ago

17.3

+1.93%

vs last 7 days

Gold Member

3 months ago

3 months ago

Jessica

Mike

Menu

Overview

Drivers

Segments

Insights

Reports

Customers

Setup

Logs

Historical Sync

Integrations

Settings

Customers

Search customers

Show inactive customers

Sort

Filter

Name

Latest NPS

AX-Score

Segment

Last Order

Last App Usage

Jane Smith

6

+2

3 months ago

54.7

+5.75%

vs last 7 days

New Customer

1 week ago

Yesterday

Robert Johnson

8

+1

4 months ago

87.2

+2.25%

vs last 7 days

Loyal Customer

2 months ago

3 weeks ago

Emily Davis

-

25.3

-8.41%

vs last 7 days

Enterprise Customer

12 months ago

3 months ago

Michael Wilson

7

-1

5 months ago

52.6

+5.11%

vs last 7 days

Loyal Customer

4 weeks ago

2 months ago

Sarah Martinez

-

77.9

+3.03%

vs last 7 days

Enterprise Customer

7 months ago

1 month ago

William Brown

-

80.8

-2.91%

vs last 7 days

Enterprise Customer

Yesterday

Yesterday

Olivia Jones

-

72.4

+9.23%

vs last 7 days

New Customer

2 weeks ago

4 days ago

James Lee

9

+4

3 weeks ago

93.8

+21.05%

vs last 7 days

Gold Member

1 month ago

2 days ago

Ava Taylor

5

-3

6 months ago

40.6

-12.91%

vs last 7 days

Enterprise Customer

4 months ago

4 months ago

Ethan Anderson

-

27.2

+2.15%

vs last 7 days

Platinium Member

3 weeks ago

2 weeks ago

Benjamin Garcia

-

19.6

-8.03%

vs last 7 days

New Customer

1 month ago

3 days ago

Sophia Rodriguez

-

53.0

-2.29%

vs last 7 days

New Customer

1 month ago

3 days ago

Liam Hernandez

4

-2

12 months ago

17.3

+1.93%

vs last 7 days

Gold Member

3 months ago

3 months ago

Jessica

Mike

Menu

Overview

Drivers

Segments

Insights

Reports

Customers

Setup

Logs

Historical Sync

Integrations

Settings

Customers

Search customers

Show inactive customers

Sort

Filter

Name

Latest NPS

AX-Score

Segment

Last Order

Last App Usage

Jane Smith

6

+2

3 months ago

54.7

+5.75%

vs last 7 days

New Customer

1 week ago

Yesterday

Robert Johnson

8

+1

4 months ago

87.2

+2.25%

vs last 7 days

Loyal Customer

2 months ago

3 weeks ago

Emily Davis

-

25.3

-8.41%

vs last 7 days

Enterprise Customer

12 months ago

3 months ago

Michael Wilson

7

-1

5 months ago

52.6

+5.11%

vs last 7 days

Loyal Customer

4 weeks ago

2 months ago

Sarah Martinez

-

77.9

+3.03%

vs last 7 days

Enterprise Customer

7 months ago

1 month ago

William Brown

-

80.8

-2.91%

vs last 7 days

Enterprise Customer

Yesterday

Yesterday

Olivia Jones

-

72.4

+9.23%

vs last 7 days

New Customer

2 weeks ago

4 days ago

James Lee

9

+4

3 weeks ago

93.8

+21.05%

vs last 7 days

Gold Member

1 month ago

2 days ago

Ava Taylor

5

-3

6 months ago

40.6

-12.91%

vs last 7 days

Enterprise Customer

4 months ago

4 months ago

Ethan Anderson

-

27.2

+2.15%

vs last 7 days

Platinium Member

3 weeks ago

2 weeks ago

Benjamin Garcia

-

19.6

-8.03%

vs last 7 days

New Customer

1 month ago

3 days ago

Sophia Rodriguez

-

53.0

-2.29%

vs last 7 days

New Customer

1 month ago

3 days ago

Liam Hernandez

4

-2

12 months ago

17.3

+1.93%

vs last 7 days

Gold Member

3 months ago

3 months ago

Jessica

Mike

Menu

Overview

Drivers

Segments

Insights

Reports

Customers

Setup

Logs

Historical Sync

Integrations

Settings

Customers

Search customers

Show inactive customers

Sort

Filter

Name

Latest NPS

AX-Score

Segment

Last Order

Last App Usage

Jane Smith

6

+2

3 months ago

54.7

+5.75%

vs last 7 days

New Customer

1 week ago

Yesterday

Robert Johnson

8

+1

4 months ago

87.2

+2.25%

vs last 7 days

Loyal Customer

2 months ago

3 weeks ago

Emily Davis

-

25.3

-8.41%

vs last 7 days

Enterprise Customer

12 months ago

3 months ago

Michael Wilson

7

-1

5 months ago

52.6

+5.11%

vs last 7 days

Loyal Customer

4 weeks ago

2 months ago

Sarah Martinez

-

77.9

+3.03%

vs last 7 days

Enterprise Customer

7 months ago

1 month ago

William Brown

-

80.8

-2.91%

vs last 7 days

Enterprise Customer

Yesterday

Yesterday

Olivia Jones

-

72.4

+9.23%

vs last 7 days

New Customer

2 weeks ago

4 days ago

James Lee

9

+4

3 weeks ago

93.8

+21.05%

vs last 7 days

Gold Member

1 month ago

2 days ago

Ava Taylor

5

-3

6 months ago

40.6

-12.91%

vs last 7 days

Enterprise Customer

4 months ago

4 months ago

Ethan Anderson

-

27.2

+2.15%

vs last 7 days

Platinium Member

3 weeks ago

2 weeks ago

Benjamin Garcia

-

19.6

-8.03%

vs last 7 days

New Customer

1 month ago

3 days ago

Sophia Rodriguez

-

53.0

-2.29%

vs last 7 days

New Customer

1 month ago

3 days ago

Liam Hernandez

4

-2

12 months ago

17.3

+1.93%

vs last 7 days

Gold Member

3 months ago

3 months ago

Jessica

Mike

For our clients, nothing is more important than their customers.

For our clients, nothing is more important than their customers.

For our clients, nothing is more important than their customers.

For our clients, nothing is more important than their customers.

Maîtrisez votre satisfaction en quelques minutes, pas en mois.

Actionable seamlessly integrates with your company's data to automatically generate insightful analyses, revolutionizing the game forever.

Integrated

No Blind Spots

Actionable provides you with a comprehensive and integrated view of every customer interaction through our 130+ connectors. Understand every step of the customer journey to optimize their multi-faceted satisfaction.

+130 Connectors

CRM, Ticketing, Accounting, Analytics, Satisfaction Tools, and more.

Frictionless

We utilize OAuth connection protocols for quick and seamless integration.

Secure

Maintain total control over your data by customizing the scopes you share with us.

Encrypted

Your data is secured with advanced encryption for absolute confidentiality.

Connect your CRM

Before you get started, connect your CRM tool to synchronise your customers

Salesforce CRM

Connect

Hubspot CRM

Connect

Microsoft Dynamics 365 Sales

Connect

Zoho CRM

Connect

Pipedrive

Connect

ActiveCampaign

Connect

Skip for now

Next

Connect CRM

Satisfaction

Ticketing

Analytics

Nans Thomas

Iconic SAS

Iconic

Customers

Mike

Analyze

Revealing Drivers

Actionable delves deep into every interaction, uncovering unique satisfaction drivers tailored to your business. Continuously analyzed and refined by our AI, these drivers ensure ongoing learning for unparalleled precision.

Tailored Drivers

Unique satisfaction drivers identified and analyzed for your business.

Continuous Learning

Ongoing refinement processes ensure constant improvement.

No Black Box

Illuminate and understand the impact of each driver on satisfaction.

Ownership

Assign factors to owners or teams for accountability and engagement.

Menu

Overview

Drivers

Segments

Insights

Reports

Customers

Setup

Logs

Historical Sync

Integrations

Settings

Drivers

7

On Track

5

At Risk

6

Off Track

23

Irrelevant

41

All Drivers

Sort

Filter

Push Notification

3.1k customers

+2.11%

vs last 30 days

Last Physical Meeting

2.2k customers

-1.08%

vs last 30 days

Resolution Time

1.2hours avg.

+4.11%

vs last 30 days

Ongoing Invoicing Issue

241 customers

+1.45%

vs last 30 days

Impact

Driver

Status

Reach

Evolution

Source

Owner

91%

Push Notification

% of customers with push notifications enabled

On Track

55%

+3.11%

vs last 7 days

Marketing

95%

App Usage

% of customers using the platform once a week

Off Track

74%

-2.34%

vs last 7 days

Product

87%

Last Physical Meeting

% of customers with meetings in the last 90 days

At Risk

11%

+0.75%

vs last 7 days

Sales

81%

Resolution Time

% of tickets with a resolution time < 3h

On Track

80%

+0.53%

vs last 7 days

Customer Support

78%

Ongoing Invoicing Issue

% of customers with an Invoicing issue > 1 month

Off Track

34%

-93.10%

vs last 7 days

Accounting

32%

Social Sharing

% of customers who shared the product

Irrelevant

10%

+1.39%

vs last 7 days

Marketing

77%

Attrition in Sales Force

% of customers with a sales change < 6 months

At Risk

21%

-3.10%

vs last 7 days

HR

Predictive

Predictive AI

Actionable empowers you to predict customer satisfaction for every client, enabling proactive risk mitigation and opportunity identification. With individualized insights, teams can take swift actions with ease.

Real-Time Predictions

Predict customer satisfaction for each client in real time.

Preemptive Actions

Identify and address potential risks before they escalate.

Identify Opportunities

Spot opportunities for upselling, cross-selling, and enhanced CX.

Streamlined Actions

Take swift and targeted actions with insights tailored to each client.

Menu

Overview

Drivers

Segments

Insights

Reports

Customers

Setup

Logs

Historical Sync

Integrations

Settings

Customers

Search customers

Show predictive satisfaction

Sort

Filter

Name

Latest NPS

AX-Score

Segment

Last Order

Last App Usage

Jane Smith

6

+2

3 months ago

54.7

+5.75%

vs last 7 days

New Customer

1 week ago

Yesterday

Robert Johnson

8

+1

4 months ago

87.2

+2.25%

vs last 7 days

Loyal Customer

2 months ago

3 weeks ago

Michael Wilson

7

-1

5 months ago

52.6

+5.11%

vs last 7 days

Loyal Customer

4 weeks ago

2 months ago

James Lee

9

+4

3 weeks ago

93.8

+21.05%

vs last 7 days

Gold Member

1 month ago

2 days ago

Ava Taylor

5

-3

6 months ago

40.6

-12.91%

vs last 7 days

Enterprise Customer

4 months ago

4 months ago

Liam Hernandez

4

-2

12 months ago

17.3

+1.93%

vs last 7 days

Gold Member

3 months ago

3 months ago

Jessica

Maîtrisez votre satisfaction en quelques minutes, pas en mois.

Actionable seamlessly integrates with your company's data to automatically generate insightful analyses, revolutionizing the game forever.

Integrated

No Blind Spots

Actionable provides you with a comprehensive and integrated view of every customer interaction through our 130+ connectors. Understand every step of the customer journey to optimize their multi-faceted satisfaction.

+130 Connectors

CRM, Ticketing, Accounting, Analytics, Satisfaction Tools, and more.

Frictionless

We utilize OAuth connection protocols for quick and seamless integration.

Secure

Maintain total control over your data by customizing the scopes you share with us.

Encrypted

Your data is secured with advanced encryption for absolute confidentiality.

Connect your CRM

Before you get started, connect your CRM tool to synchronise your customers

Salesforce CRM

Connect

Hubspot CRM

Connect

Microsoft Dynamics 365 Sales

Connect

Zoho CRM

Connect

Pipedrive

Connect

ActiveCampaign

Connect

Skip for now

Next

Connect CRM

Satisfaction

Ticketing

Analytics

Nans Thomas

Iconic SAS

Iconic

Customers

Mike

Analyze

Revealing Drivers

Actionable delves deep into every interaction, uncovering unique satisfaction drivers tailored to your business. Continuously analyzed and refined by our AI, these drivers ensure ongoing learning for unparalleled precision.

Tailored
Drivers

Refine and nurture ideas into fruition with our precision cultivation tools.

Continuous
Learning

Ongoing refinement processes ensure constant improvement.

No Black Box

Illuminate and understand the impact of each driver on satisfaction.

Ownership

Assign factors to owners or teams for accountability and engagement.

Menu

Overview

Drivers

Segments

Insights

Reports

Customers

Setup

Logs

Historical Sync

Integrations

Settings

Drivers

7

On Track

5

At Risk

6

Off Track

23

Irrelevant

41

All Drivers

Sort

Filter

Push Notification

3.1k customers

+2.11%

vs last 30 days

Last Physical Meeting

2.2k customers

-1.08%

vs last 30 days

Resolution Time

1.2hours avg.

+4.11%

vs last 30 days

Ongoing Invoicing Issue

241 customers

+1.45%

vs last 30 days

Impact

Driver

Status

Reach

Evolution

Source

Owner

91%

Push Notification

% of customers with push notifications enabled

On Track

55%

+3.11%

vs last 7 days

Marketing

95%

App Usage

% of customers using the platform once a week

Off Track

74%

-2.34%

vs last 7 days

Product

87%

Last Physical Meeting

% of customers with meetings in the last 90 days

At Risk

11%

+0.75%

vs last 7 days

Sales

81%

Resolution Time

% of tickets with a resolution time < 3h

On Track

80%

+0.53%

vs last 7 days

Customer Support

78%

Ongoing Invoicing Issue

% of customers with an Invoicing issue > 1 month

Off Track

34%

-93.10%

vs last 7 days

Accounting

32%

Social Sharing

% of customers who shared the product

Irrelevant

10%

+1.39%

vs last 7 days

Marketing

77%

Attrition in Sales Force

% of customers with a sales change < 6 months

At Risk

21%

-3.10%

vs last 7 days

HR

Predictive

Predictive AI

Actionable empowers you to predict customer satisfaction for every client, enabling proactive risk mitigation and opportunity identification. With individualized insights, teams can take swift actions with ease.

Real-Time Predictions

Predict customer satisfaction for each client in real time.

Preemptive
Actions

Identify and address potential risks before they escalate.

Identify Opportunities

Spot opportunities for upselling, cross-selling, and enhanced CX.

Streamlined Actions

Take swift and targeted actions with insights tailored to each client.

Menu

Overview

Drivers

Segments

Insights

Reports

Customers

Setup

Logs

Historical Sync

Integrations

Settings

Customers

Search customers

Show predictive satisfaction

Sort

Filter

Name

Latest NPS

AX-Score

Segment

Last Order

Last App Usage

Jane Smith

6

+2

3 months ago

54.7

+5.75%

vs last 7 days

New Customer

1 week ago

Yesterday

Robert Johnson

8

+1

4 months ago

87.2

+2.25%

vs last 7 days

Loyal Customer

2 months ago

3 weeks ago

Michael Wilson

7

-1

5 months ago

52.6

+5.11%

vs last 7 days

Loyal Customer

4 weeks ago

2 months ago

James Lee

9

+4

3 weeks ago

93.8

+21.05%

vs last 7 days

Gold Member

1 month ago

2 days ago

Ava Taylor

5

-3

6 months ago

40.6

-12.91%

vs last 7 days

Enterprise Customer

4 months ago

4 months ago

Liam Hernandez

4

-2

12 months ago

17.3

+1.93%

vs last 7 days

Gold Member

3 months ago

3 months ago

Jessica

Maîtrisez votre satisfaction en quelques minutes, pas en mois.

Actionable seamlessly integrates with your company's data to automatically generate insightful analyses, revolutionizing the game forever.

Integrated

No Blind Spots

Actionable provides you with a comprehensive and integrated view of every customer interaction through our 130+ connectors. Understand every step of the customer journey to optimize their multi-faceted satisfaction.

+130 Connectors

CRM, Ticketing, Accounting, Analytics, Satisfaction Tools, and more.

Frictionless

We utilize OAuth connection protocols for quick and seamless integration.

Secure

Maintain total control over your data by customizing the scopes you share with us.

Encrypted

Your data is secured with advanced encryption for absolute confidentiality.

Connect your CRM

Before you get started, connect your CRM tool to synchronise your customers

Salesforce CRM

Connect

Hubspot CRM

Connect

Microsoft Dynamics 365 Sales

Connect

Zoho CRM

Connect

Pipedrive

Connect

ActiveCampaign

Connect

Skip for now

Next

Connect CRM

Satisfaction

Ticketing

Analytics

Nans Thomas

Iconic SAS

Iconic

Customers

Mike

Analyze

Revealing Drivers

Actionable delves deep into every interaction, uncovering unique satisfaction drivers tailored to your business. Continuously analyzed and refined by our AI, these drivers ensure ongoing learning for unparalleled precision.

Tailored Drivers

Unique satisfaction drivers identified and analyzed for your business.

Continuous Learning

Ongoing refinement processes ensure constant improvement.

No Black Box

Illuminate and understand the impact of each driver on satisfaction.

Ownership

Assign factors to owners or teams for accountability and engagement.

Menu

Overview

Drivers

Segments

Insights

Reports

Customers

Setup

Logs

Historical Sync

Integrations

Settings

Drivers

7

On Track

5

At Risk

6

Off Track

23

Irrelevant

41

All Drivers

Sort

Filter

Push Notification

3.1k customers

+2.11%

vs last 30 days

Last Physical Meeting

2.2k customers

-1.08%

vs last 30 days

Resolution Time

1.2hours avg.

+4.11%

vs last 30 days

Ongoing Invoicing Issue

241 customers

+1.45%

vs last 30 days

Impact

Driver

Status

Reach

Evolution

Source

Owner

91%

Push Notification

% of customers with push notifications enabled

On Track

55%

+3.11%

vs last 7 days

Marketing

95%

App Usage

% of customers using the platform once a week

Off Track

74%

-2.34%

vs last 7 days

Product

87%

Last Physical Meeting

% of customers with meetings in the last 90 days

At Risk

11%

+0.75%

vs last 7 days

Sales

81%

Resolution Time

% of tickets with a resolution time < 3h

On Track

80%

+0.53%

vs last 7 days

Customer Support

78%

Ongoing Invoicing Issue

% of customers with an Invoicing issue > 1 month

Off Track

34%

-93.10%

vs last 7 days

Accounting

32%

Social Sharing

% of customers who shared the product

Irrelevant

10%

+1.39%

vs last 7 days

Marketing

77%

Attrition in Sales Force

% of customers with a sales change < 6 months

At Risk

21%

-3.10%

vs last 7 days

HR

Predictive

Predictive AI

Actionable empowers you to predict customer satisfaction for every client, enabling proactive risk mitigation and opportunity identification. With individualized insights, teams can take swift actions with ease.

Real-Time Predictions

Predict customer satisfaction for each client in real time.

Preemptive Actions

Identify and address potential risks before they escalate.

Identify Opportunities

Spot opportunities for upselling, cross-selling, and enhanced CX.

Streamlined Actions

Take swift and targeted actions with insights tailored to each client.

Menu

Overview

Drivers

Segments

Insights

Reports

Customers

Setup

Logs

Historical Sync

Integrations

Settings

Customers

Search customers

Show predictive satisfaction

Sort

Filter

Name

Latest NPS

AX-Score

Segment

Last Order

Last App Usage

Jane Smith

6

+2

3 months ago

54.7

+5.75%

vs last 7 days

New Customer

1 week ago

Yesterday

Robert Johnson

8

+1

4 months ago

87.2

+2.25%

vs last 7 days

Loyal Customer

2 months ago

3 weeks ago

Michael Wilson

7

-1

5 months ago

52.6

+5.11%

vs last 7 days

Loyal Customer

4 weeks ago

2 months ago

James Lee

9

+4

3 weeks ago

93.8

+21.05%

vs last 7 days

Gold Member

1 month ago

2 days ago

Ava Taylor

5

-3

6 months ago

40.6

-12.91%

vs last 7 days

Enterprise Customer

4 months ago

4 months ago

Liam Hernandez

4

-2

12 months ago

17.3

+1.93%

vs last 7 days

Gold Member

3 months ago

3 months ago

Jessica

Maîtrisez votre satisfaction en quelques minutes, pas en mois.

Actionable seamlessly integrates with your company's data to automatically generate insightful analyses, revolutionizing the game forever.

Integrated

No Blind Spots

Actionable provides you with a comprehensive and integrated view of every customer interaction through our 130+ connectors. Understand every step of the customer journey to optimize their multi-faceted satisfaction.

+130 Connectors

CRM, Ticketing, Accounting, Analytics, Satisfaction Tools, and more.

Frictionless

We utilize OAuth connection protocols for quick and seamless integration.

Secure

Maintain total control over your data by customizing the scopes you share with us.

Encrypted

Your data is secured with advanced encryption for absolute confidentiality.

Connect your CRM

Before you get started, connect your CRM tool to synchronise your customers

Salesforce CRM

Connect

Hubspot CRM

Connect

Microsoft Dynamics 365 Sales

Connect

Zoho CRM

Connect

Pipedrive

Connect

ActiveCampaign

Connect

Skip for now

Next

Connect CRM

Satisfaction

Ticketing

Analytics

Nans Thomas

Iconic SAS

Iconic

Customers

Mike

Analyze

Revealing Drivers

Actionable delves deep into every interaction, uncovering unique satisfaction drivers tailored to your business. Continuously analyzed and refined by our AI, these drivers ensure ongoing learning for unparalleled precision.

Tailored Drivers

Unique satisfaction drivers identified and analyzed for your business.

Continuous Learning

Ongoing refinement processes ensure constant improvement.

No Black Box

Illuminate and understand the impact of each driver on satisfaction.

Ownership

Assign factors to owners or teams for accountability and engagement.

Menu

Overview

Drivers

Segments

Insights

Reports

Customers

Setup

Logs

Historical Sync

Integrations

Settings

Drivers

7

On Track

5

At Risk

6

Off Track

23

Irrelevant

41

All Drivers

Sort

Filter

Push Notification

3.1k customers

+2.11%

vs last 30 days

Last Physical Meeting

2.2k customers

-1.08%

vs last 30 days

Resolution Time

1.2hours avg.

+4.11%

vs last 30 days

Ongoing Invoicing Issue

241 customers

+1.45%

vs last 30 days

Impact

Driver

Status

Reach

Evolution

Source

Owner

91%

Push Notification

% of customers with push notifications enabled

On Track

55%

+3.11%

vs last 7 days

Marketing

95%

App Usage

% of customers using the platform once a week

Off Track

74%

-2.34%

vs last 7 days

Product

87%

Last Physical Meeting

% of customers with meetings in the last 90 days

At Risk

11%

+0.75%

vs last 7 days

Sales

81%

Resolution Time

% of tickets with a resolution time < 3h

On Track

80%

+0.53%

vs last 7 days

Customer Support

78%

Ongoing Invoicing Issue

% of customers with an Invoicing issue > 1 month

Off Track

34%

-93.10%

vs last 7 days

Accounting

32%

Social Sharing

% of customers who shared the product

Irrelevant

10%

+1.39%

vs last 7 days

Marketing

77%

Attrition in Sales Force

% of customers with a sales change < 6 months

At Risk

21%

-3.10%

vs last 7 days

HR

Predictive

Predictive AI

Actionable empowers you to predict customer satisfaction for every client, enabling proactive risk mitigation and opportunity identification. With individualized insights, teams can take swift actions with ease.

Real-Time Predictions

Predict customer satisfaction for each client in real time.

Preemptive Actions

Identify and address potential risks before they escalate.

Identify Opportunities

Spot opportunities for upselling, cross-selling, and enhanced CX.

Streamlined Actions

Take swift and targeted actions with insights tailored to each client.

Menu

Overview

Drivers

Segments

Insights

Reports

Customers

Setup

Logs

Historical Sync

Integrations

Settings

Customers

Search customers

Show predictive satisfaction

Sort

Filter

Name

Latest NPS

AX-Score

Segment

Last Order

Last App Usage

Jane Smith

6

+2

3 months ago

54.7

+5.75%

vs last 7 days

New Customer

1 week ago

Yesterday

Robert Johnson

8

+1

4 months ago

87.2

+2.25%

vs last 7 days

Loyal Customer

2 months ago

3 weeks ago

Michael Wilson

7

-1

5 months ago

52.6

+5.11%

vs last 7 days

Loyal Customer

4 weeks ago

2 months ago

James Lee

9

+4

3 weeks ago

93.8

+21.05%

vs last 7 days

Gold Member

1 month ago

2 days ago

Ava Taylor

5

-3

6 months ago

40.6

-12.91%

vs last 7 days

Enterprise Customer

4 months ago

4 months ago

Liam Hernandez

4

-2

12 months ago

17.3

+1.93%

vs last 7 days

Gold Member

3 months ago

3 months ago

Jessica

Success Stories

Maîtrisez votre satisfaction en quelques minutes, pas en mois.

How AI-driven insights from Actionable transformed customer satisfaction for businesses like yours.

Aurelien Georget

CPO & Co-Founder of Strapi

Actionable is a valuable aid to strategic decision-making, the insights generated allow us to prioritize our initiatives on what will have the most impact in terms of customer satisfaction and therefore revenue retention or expansion. Our Customer Success team also uses it to proactively contact each customer as soon as a weak signal is detected by the tool.

Paul-Emile Saab

CEO de United Heroes

We offer large companies a well-being platform for their employees and must both guarantee satisfaction of employees, end users of our apps while remaining attentive to the challenges of the decision-makers who are at the origin of the initiative within their business and our daily point of contact. Actionable is the only player who knows how to manage these two levels of complexity.

Maxime Legrand

Brand and Customer Experience Director

At Ouigo, we make it a point of honor to satisfy our customers by offering attractive prices but also by working on improving the quality of the services offered continuously. Thanks to Actionable, we want to use artificial intelligence in order to 'have a better understanding of our customers' needs and thus offer a personalized experience to everyone.

Philippe Corrot

Co-founder and co-CEO of Mirakl

AI is revolutionizing all areas, its application to improving the customer experience is very promising. We are delighted to put Actionable IA to the service of the satisfaction of our e-retailer and seller partners.

Morgane Thieblemont

Chief Marketing & Product Officer de Ticketac

Customer loyalty is a key issue for Ticketac. Actionable helps us identify and monitor the main drivers of satisfaction in order to maintain a high level of service.

Marie-Christine Dall'Osto

Director of Transformation, Customer Experience and Marketing

Our satisfied customers are our best ambassadors. With Actionnable’s AI, we will go further in anticipating their expectations to strengthen our commitment to supporting everyone in a proactive and human way.

Success Stories

Maîtrisez votre satisfaction en quelques minutes, pas en mois.

How AI-driven insights from Actionable transformed customer satisfaction for businesses like yours.

Aurelien Georget

CPO & Co-Founder of Strapi

Actionable is a valuable aid to strategic decision-making, the insights generated allow us to prioritize our initiatives on what will have the most impact in terms of customer satisfaction and therefore revenue retention or expansion. Our Customer Success team also uses it to proactively contact each customer as soon as a weak signal is detected by the tool.

Paul-Emile Saab

CEO de United Heroes

We offer large companies a well-being platform for their employees and must both guarantee satisfaction of employees, end users of our apps while remaining attentive to the challenges of the decision-makers who are at the origin of the initiative within their business and our daily point of contact. Actionable is the only player who knows how to manage these two levels of complexity.

Maxime Legrand

Brand and Customer Experience Director

At Ouigo, we make it a point of honor to satisfy our customers by offering attractive prices but also by working on improving the quality of the services offered continuously. Thanks to Actionable, we want to use artificial intelligence in order to 'have a better understanding of our customers' needs and thus offer a personalized experience to everyone.

Philippe Corrot

Co-founder and co-CEO of Mirakl

AI is revolutionizing all areas, its application to improving the customer experience is very promising. We are delighted to put Actionable IA to the service of the satisfaction of our e-retailer and seller partners.

Morgane Thieblemont

Chief Marketing & Product Officer de Ticketac

Customer loyalty is a key issue for Ticketac. Actionable helps us identify and monitor the main drivers of satisfaction in order to maintain a high level of service.

Marie-Christine Dall'Osto

Director of Transformation, Customer Experience and Marketing

Our satisfied customers are our best ambassadors. With Actionnable’s AI, we will go further in anticipating their expectations to strengthen our commitment to supporting everyone in a proactive and human way.

Success Stories

Maîtrisez votre satisfaction en quelques minutes, pas en mois.

How AI-driven insights from Actionable transformed customer satisfaction for businesses like yours.

Aurelien Georget

CPO & Co-Founder of Strapi

Actionable is a valuable aid to strategic decision-making, the insights generated allow us to prioritize our initiatives on what will have the most impact in terms of customer satisfaction and therefore revenue retention or expansion. Our Customer Success team also uses it to proactively contact each customer as soon as a weak signal is detected by the tool.

Paul-Emile Saab

CEO de United Heroes

We offer large companies a well-being platform for their employees and must both guarantee satisfaction of employees, end users of our apps while remaining attentive to the challenges of the decision-makers who are at the origin of the initiative within their business and our daily point of contact. Actionable is the only player who knows how to manage these two levels of complexity.

Maxime Legrand

Brand and Customer Experience Director

At Ouigo, we make it a point of honor to satisfy our customers by offering attractive prices but also by working on improving the quality of the services offered continuously. Thanks to Actionable, we want to use artificial intelligence in order to 'have a better understanding of our customers' needs and thus offer a personalized experience to everyone.

Philippe Corrot

Co-founder and co-CEO of Mirakl

AI is revolutionizing all areas, its application to improving the customer experience is very promising. We are delighted to put Actionable IA to the service of the satisfaction of our e-retailer and seller partners.

Morgane Thieblemont

Chief Marketing & Product Officer de Ticketac

Customer loyalty is a key issue for Ticketac. Actionable helps us identify and monitor the main drivers of satisfaction in order to maintain a high level of service.

Marie-Christine Dall'Osto

Director of Transformation, Customer Experience and Marketing

Our satisfied customers are our best ambassadors. With Actionnable’s AI, we will go further in anticipating their expectations to strengthen our commitment to supporting everyone in a proactive and human way.

Success Stories

Maîtrisez votre satisfaction en quelques minutes, pas en mois.

How AI-driven insights from Actionable transformed customer satisfaction for businesses like yours.

Aurelien Georget

CPO & Co-Founder of Strapi

Actionable is a valuable aid to strategic decision-making, the insights generated allow us to prioritize our initiatives on what will have the most impact in terms of customer satisfaction and therefore revenue retention or expansion. Our Customer Success team also uses it to proactively contact each customer as soon as a weak signal is detected by the tool.

Paul-Emile Saab

CEO de United Heroes

We offer large companies a well-being platform for their employees and must both guarantee satisfaction of employees, end users of our apps while remaining attentive to the challenges of the decision-makers who are at the origin of the initiative within their business and our daily point of contact. Actionable is the only player who knows how to manage these two levels of complexity.

Maxime Legrand

Brand and Customer Experience Director

At Ouigo, we make it a point of honor to satisfy our customers by offering attractive prices but also by working on improving the quality of the services offered continuously. Thanks to Actionable, we want to use artificial intelligence in order to 'have a better understanding of our customers' needs and thus offer a personalized experience to everyone.

Philippe Corrot

Co-founder and co-CEO of Mirakl

AI is revolutionizing all areas, its application to improving the customer experience is very promising. We are delighted to put Actionable IA to the service of the satisfaction of our e-retailer and seller partners.

Morgane Thieblemont

Chief Marketing & Product Officer de Ticketac

Customer loyalty is a key issue for Ticketac. Actionable helps us identify and monitor the main drivers of satisfaction in order to maintain a high level of service.

Marie-Christine Dall'Osto

Director of Transformation, Customer Experience and Marketing

Our satisfied customers are our best ambassadors. With Actionnable’s AI, we will go further in anticipating their expectations to strengthen our commitment to supporting everyone in a proactive and human way.

Integrations

Satisfaction Superhighway

Because customer satisfaction is multi-faceted, buckle up for a joyride through +130 integrations to customer delight!

Integrations

Satisfaction Superhighway

Because customer satisfaction is multi-faceted, buckle up for a joyride through +130 integrations to customer delight!

Integrations

Satisfaction Superhighway

Because customer satisfaction is multi-faceted, buckle up for a joyride through +130 integrations to customer delight!

Integrations

Satisfaction Superhighway

Because customer satisfaction is multi-faceted, buckle up for a joyride through +130 integrations to customer delight!

Magic Space

Actionable Click Quest!

Embark on a clicking adventure to unlock actionable insights into customer satisfaction! Click away for endless revelations!

Magic Space

Actionable Click Quest!

Embark on a clicking adventure to unlock actionable insights into customer satisfaction! Click away for endless revelations!

Magic Space

Actionable Click Quest!

Embark on a clicking adventure to unlock actionable insights into customer satisfaction! Click away for endless revelations!

Magic Space

Actionable Click Quest!

Embark on a clicking adventure to unlock actionable insights into customer satisfaction! Click away for endless revelations!

Stay Ahead of the Curve

Join our future-forward newsletter for ultra-relevant content.

🇫🇷 ©2024 Actionable SAS - All Rights Reserved

Stay Ahead of the Curve

Join our future-forward newsletter for ultra-relevant content.

🇫🇷 ©2024 Actionable SAS - All Rights Reserved

Stay Ahead of the Curve

Join our future-forward newsletter for ultra-relevant content.

🇫🇷 ©2024 Actionable SAS - All Rights Reserved

Stay Ahead of the Curve

Join our future-forward newsletter for ultra-relevant content.

🇫🇷 ©2024 Actionable SAS - All Rights Reserved